Privacy Policy | The Crossroads

1. Overview

The Crossroads ("we," "us," or "our") operates thecrossroads.store. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Information you provide directly:

Account information: Name, email address, and password when you register.
Order information: Shipping address, billing details, and order history when you make a purchase.
Communications: Any messages you send us.

Information collected automatically:

Usage data: Pages visited, time spent on pages, and other browsing behavior on our Site.
Device information: Browser type, operating system, and IP address.
Cookies & session data: We use cookies to keep you logged in and maintain your shopping cart.

3. How We Use Your Information

To process and fulfill your orders, including shipping and payment confirmation.
To create and manage your account.
To communicate with you about your orders, account, or support requests.
To improve the Site, products, and customer experience.
To detect and prevent fraud or unauthorized activity.
To comply with legal obligations.

We do not sell your personal information to third parties.

4. Payment Processing

All payment transactions are processed by Stripe. We do not store your full credit card number, CVV, or payment credentials on our servers. Stripe's handling of your payment data is governed by their own Privacy Policy.

5. Sharing Your Information

We only share your information with third parties in the following circumstances:

Shipping carriers: Your name and address are shared with the carrier to fulfill your order.
Payment processors: Stripe processes payments on our behalf.
Legal requirements: We may disclose information if required by law or to protect our rights.
Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction.

6. Cookies

We use essential cookies to operate the Site — specifically to manage your login session and shopping cart. We do not use advertising or tracking cookies from third-party ad networks. You can disable cookies in your browser settings, but this will prevent login and cart functionality from working.

7. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time by contacting us.

8. Security

We use industry-standard measures to protect your information, including HTTPS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your account and personal data.
Opt out of any marketing communications (we currently do not send marketing emails).

To exercise any of these rights, please contact us directly.

10. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Third-Party Services

Card images and data are sourced from Scryfall and are used in accordance with their terms. Scryfall is not affiliated with The Crossroads.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the revised Policy.

13. Contact

If you have questions or concerns about this Privacy Policy or your personal data, please contact us through the store or visit us in person.